Hybrid role in the USA for a mid-level Customer Success Engineer at Wrike. Wrike is a work management platform helping teams collaborate and increase productivity. This role focuses on maximizing customer value through technical advisory and product adoption.
Skills / Requirements
- Agentic Workflow
- AI
- Automation
- Customer Enablement
- Customer Success
- Data Engineering
- Enterprise-level Customers
- Integrations
- Product Adoption
- Relationship Management
- SaaS
- Stakeholder Management
- Strategic Thinking
- Technical Consulting
- Technical Problem-solving
- Vibe Coding
- Workflow Optimization
- Wrike
Why Apply
This role is ideal for someone experienced with AI, automation, and integrations, as you'll guide customers in adopting Wrike's platform using these technologies. You'll leverage AI tools like Vibe Coding to enhance workflows and solve business challenges.
What You'll Be Doing
You'll act as a technical advisor, helping customers understand and utilize Wrike's platform to meet their business goals. This involves providing product guidance, conducting training sessions, and developing strategic plans for workflow improvements.
Pay and Career Growth
Wrike offers a competitive salary range of $90,000 to $110,000, with additional benefits like flexible time off and a 401(k) match. The role provides opportunities to work with enterprise customers and develop strategic thinking and technical consulting skills.
Benefits and Perks
- 401(k) match
- Disability Insurance
- Flexible Time Off
- Health Insurance
- Home Office Stipend
- Life Insurance
- Parental Leave
- Work from Home Allowance
Is This Role Right for You?
Good fit if you...
- Experienced in customer success or solutions consulting within SaaS.
- Comfortable with technical problem-solving and building integrations.
- Strong communicator who can lead customer-facing meetings.
May not be for you if...
- Lacks experience in a customer-facing technical role.
- Uncomfortable with presenting to executive audiences.
- Prefers working in non-collaborative environments.
Original Job Description
The Role: Architecting the Future of Work
At Wrike, you will serve as a technical visionary, guiding enterprise clients through complex platform deployments. This isn’t just about support; it’s about using modern tools to translate business hurdles into automated, scalable workflows that redefine how teams operate. You’ll bridge the gap between high-level business strategy and technical execution.
Why Vibe Coders Will Thrive
Wrike is explicitly looking for engineers who embrace Agentic Workflows and Vibe Coding. In this position, you will:
Leverage AI tools to design and deploy sophisticated platform integrations.
Utilize natural language prompts and AI assistants to build custom data configurations and automations.
Stay at the forefront of the Model Context Protocol (MCP) and emerging AI paradigms to solve customer problems with unprecedented speed.
Career Growth and Benefits
This position offers a clear trajectory into senior leadership or strategic technical advisory roles. Along with a target compensation of $90,000—$110,000, you’ll receive a $500 remote work stipend, flexible time off, and a culture that actively rewards experimentation with the latest AI developer tools.