VibeCodeCareers 
Fully remote, mid-level role at Nice, a company specializing in contact center solutions. This position focuses on designing and deploying outbound contact center solutions using AI and CCaaS technologies to enhance customer engagement and operational efficiency.
Skills / Requirements
- AI/ML Technologies
- CCaaS Platforms
- Conversational AI
- CRM Integration
- Ethical AI Awareness
- Outbound Campaign Orchestration
- Predictive Dialing
- Regulatory Compliance
- Solution Architecture
- Technical Communication
- Vibe Coding
- Virtual Agent Solutions
Why Apply
This role is ideal for those skilled in AI-driven contact center solutions. You'll use AI/ML technologies and vibe coding to design outbound campaign workflows and AI flows, making it a perfect fit for developers who thrive in AI-assisted environments.
What You'll Be Doing
You will collaborate with sales and product teams to design AI and CCaaS solution architectures, develop outbound campaign workflows, and lead pilot implementations. You'll also present technical solutions to stakeholders and ensure compliance with outbound regulations.
Pay and Career Growth
Nice offers a dynamic, fast-paced work environment with opportunities for career advancement across various roles and locations. As a market leader, the company provides a collaborative space for learning and growth, appealing to those who thrive in innovative settings.
Benefits and Perks
- Career Growth
- Collaborative Environment
- Global company
- Internal Opportunities
Is This Role Right for You?
Good fit if you...
- Experienced in outbound contact center operations and campaign orchestration.
- Skilled in designing AI-enhanced outbound solutions with CCaaS platforms.
- Comfortable translating technical concepts for diverse audiences.
May not be for you if...
- Lacks experience in outbound contact center environments.
- Unfamiliar with AI/ML technologies in contact center solutions.
- Prefers on-site work over remote collaboration.
Original Job Description
The Role: Architecting Intelligent Engagement
As a CX Outbound Solution Engineer, you will lead the charge in designing high-impact outreach strategies for global brands. This position is about more than just managing call centers; it’s about engineering intelligent, AI-powered campaign orchestrations that optimize customer engagement while maintaining strict regulatory compliance. You will work directly with sales and product teams to turn abstract business requirements into sophisticated, scalable technical architectures.
Why It’s a Vibe Coding Dream
This is one of the few enterprise roles that openly embraces vibe coding as a core competency. You will design complex AI flows and virtual agent scripts using a mix of low-code platforms and natural language prompting tools. By leveraging AI-assisted development, you’ll spend less time on manual syntax and more time on the high-level logic of conversational AI and CCaaS integration.
Skills and Career Growth
Modern Tech Stack: Deep dive into AI/ML models for outcome prediction and conversational automation.
Strategic Leadership: Spearhead proof-of-value projects for some of the world’s largest corporations.
Ethical AI: Shape the future of responsible outreach using cutting-edge data science and compliance frameworks.
Joining this team means entering a fast-paced, collaborative environment where being a ‘game changer’ is the baseline. It’s an ideal opportunity for those who want to apply their AI-prompting skills to large-scale, real-world communication infrastructure.
