Experience Design Vice President

Full-time Job Type
On-site Work Arrangement
Senior-Level Experience
Apply Now Posted 2 weeks ago

On-site in Plano, Texas, this senior-level role at J.P. Morgan Chase involves shaping user experiences for their Home Lending products. The position focuses on integrating strategic design with business needs to enhance customer interactions.

Skills / Requirements

  • Accessibility
  • AI Knowledge
  • APIs
  • Client-side Technologies
  • Data Insights
  • Design Leadership
  • Figma
  • Inclusive Design
  • Market Trends
  • Microservices
  • Prototyping
  • Responsive Design
  • Service Flows
  • System-based Design
  • UI Design
  • User Research
  • UX Design
  • Vibe Coding
  • Visual Design
  • Wireframing

Why Apply

This role is ideal for those who utilize AI tools in design processes, as it values advanced technical literacy, including client-side technologies and APIs. Familiarity with Vibe Coding is a plus, indicating a preference for AI-assisted development.

What You'll Be Doing

Lead strategic design initiatives to enhance user experiences across J.P. Morgan Chase's Home Lending products. Collaborate with cross-functional teams, mentor junior designers, and ensure designs are inclusive and user-friendly.

Working in Plano, Texas

  • Plano, Texas is a hub for technology and financial services, offering numerous career opportunities.
  • The city boasts a relatively low cost of living compared to other tech-centric areas.
  • Plano offers a suburban lifestyle with access to quality schools and family-friendly amenities.
  • The area is known for its warm climate, providing ample outdoor recreational activities year-round.

Pay and Career Growth

J.P. Morgan Chase offers a competitive total rewards package, including base salary, potential commission-based pay, and discretionary incentives. The company values diversity and inclusion, providing a supportive environment for career advancement.

Benefits and Perks

  • Backup childcare
  • competitive salary
  • Equity
  • Financial coaching
  • Health care coverage
  • Mental Health Support
  • Retirement savings plan
  • Tuition reimbursement

Is This Role Right for You?

Good fit if you...

  • Experienced in UX/UI design with a strong focus on inclusive and accessible design.
  • Proficient in Figma and responsive design principles.
  • Comfortable leading cross-functional teams and mentoring junior designers.

May not be for you if...

  • Lacks experience in strategic design initiatives for large-scale products.
  • Unfamiliar with inclusive design and accessibility standards.
  • Prefers remote work over an on-site role in Plano, Texas.

Original Job Description

The Vision

As a Vice President of Experience Design, you will redefine how customers interact with mortgage and home lending services at one of the world’s largest financial institutions. You will move beyond traditional UI to orchestrate complex service flows, ensuring every digital touchpoint is accessible, inclusive, and strategically aligned with evolving business goals. This is a leadership post that demands a balance of visual excellence and high-level systems thinking.

The Vibe Coding Edge

This role is designed for a leader who understands the mechanics of the modern web—from APIs to microservices—and can leverage AI tools to accelerate the design-to-delivery pipeline. By bringing a ‘Vibe Coding’ mindset to the team, you will use natural language prompts and AI-assisted prototyping to bridge the gap between abstract design vision and functional technical implementation. Expert-level Figma skills and a deep understanding of responsive design systems are essential to succeeding in this AI-forward environment.

Impact and Growth

You will serve as a mentor and strategist, fostering a culture of innovation and diversity. Key responsibilities include:

Crafting ‘North Star’ design representations to guide long-term product roadmaps.

Mentoring junior designers in inclusive design practices and AI-integrated workflows.

Partnering with cross-functional technical teams to ensure seamless user journeys across all platforms and channels.