On-site in San Jose, California, this mid-level role at Cadence Design Systems involves supporting AI-assisted development tools. The company provides software and hardware for advanced semiconductor chip design.
Skills / Requirements
- AI Fluency
- Azure DevOps
- Claude Code
- Cursor
- Github Copilot
- JavaScript
- JetBrains
- Jira
- Microsoft 365 Copilot
- Microsoft Teams
- OAuth
- Prompt Engineering
- Python
- REST APIs
- SCIM provisioning
- Security Compliance
- SSO
- Technical Communication
- Tool Deployment
- Vibe Coding
- VS Code
Why Apply
This role is ideal for those experienced in AI tools like GitHub Copilot and Claude Code, focusing on deployment, configuration, and support. You'll leverage AI to enhance developer productivity and automate workflows.
What You'll Be Doing
Manage and support AI development tools, ensuring smooth deployment and integration with existing systems. Provide training and resources to maximize tool adoption and troubleshoot issues as they arise.
Working in San Jose, California
- San Jose is a major tech hub, home to many leading technology companies and startups.
- The city offers a vibrant cultural scene with museums, theaters, and music venues.
- San Jose has a mild climate, making it comfortable for year-round outdoor activities.
- The area is known for its robust public transportation system, including light rail and buses.
- Living in San Jose provides access to Silicon Valley's diverse job market and networking opportunities.
Pay and Career Growth
The role offers competitive hourly compensation ranging from $48 to $90, with potential bonuses and equity. Cadence provides a supportive culture recognized by Fortune Magazine and offers comprehensive benefits, including a 401(k) plan and stock purchase options.
Benefits and Perks
- 401k
- Bonus
- dental plan
- Employer match
- Equity
- medical plan
- Paid Holidays
- Paid Vacation
- stock purchase plan
- vision plan
Is This Role Right for You?
Good fit if you...
- Experienced in deploying and managing AI tools like GitHub Copilot and Claude Code.
- Comfortable working on-site in San Jose, California.
- Skilled in integrating AI tools with existing developer environments and workflows.
May not be for you if...
- Lacks experience with AI-assisted development tools.
- Prefers remote work over on-site positions.
- Unfamiliar with enterprise software administration and integration processes.
Original Job Description
At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.
About the Role
We are looking for a hands-on IT GenAI Tools Support Engineer to own the deployment, configuration, and end-user support of our AI-assisted development and productivity toolchain. You will be the internal expert and go-to resource for vibe coding tools — helping engineers, and business users get maximum value from AI pair-programming and agentic workflow platforms.
Key Responsibilities
Tool Deployment & Administration
Deploy, configure, and maintain enterprise licenses for GitHub Copilot, Cursor, Claude Code, Cowork, and Microsoft 365 Copilot across the organization.
Manage seat provisioning, policy configurations, SSO/SAML integrations, and access controls for all GenAI tools.
Coordinate with IT security to enforce data loss prevention (DLP) policies, code snippet exclusions, and compliance guardrails within each platform.
Enablement & Adoption
Design and deliver onboarding programs, live demos, and self-service guides for developers, power users, and business teams.
Build and maintain an internal knowledge base of prompting best practices, tool-specific workflows, and use case playbooks.
Track adoption metrics (active users, feature utilization, time-to-value) and report to leadership monthly.
Integration & Automation
Integrate AI tools with existing developer toolchains — GitHub Enterprise, VS Code, JetBrains IDEs, Azure DevOps, Jira, and Microsoft Teams.
Set up Claude Code/Cowork agents and MCP connectors to automate internal workflows (document generation, ticket triage, code review, etc.).
Work with M365 Copilot extensibility (Copilot Studio, plugins, Graph connectors) to surface enterprise data in AI responses.
Support & Troubleshooting
Serve as Tier 2/3 support for GenAI tooling issues — diagnosing authentication failures, IDE plugin conflicts, API connectivity, and performance degradation.
Monitor tool health via admin dashboards and vendor portals; coordinate with vendor support on escalations.
Evaluate and test new tool updates, model upgrades, and beta features before broad rollout.
Security & Compliance
Ensure all AI tools meet company data governance standards — particularly around code not leaving the enterprise boundary.
Maintain audit logs for AI tool usage and assist in quarterly compliance reviews.
Stay current on Anthropic, GitHub, Microsoft, and Cursor policy changes that affect enterprise deployments.
Required Qualifications
3–5 years in IT engineering, developer tooling, or enterprise software administration.
Bachelor’s degree in Computer Science, Engineering, or related technical field.
Hands-on experience with at least 3 of the 5 tools: GitHub Copilot, Claude Code, Cowork (Anthropic), Cursor, Microsoft 365 Copilot.
Solid understanding of IDE ecosystems (VS Code, JetBrains) and developer workflows.
Familiarity with SSO, OAuth, SCIM provisioning, and enterprise identity platforms (Okta, Entra ID / Azure AD).
Experience with REST APIs, webhooks, and light scripting (Python or JavaScript) for automation and integrations.
Strong communication skills — able to explain AI concepts to both technical engineers and non-technical business users.
Preferred Qualifications
Experience managing GitHub Enterprise or Azure DevOps at an org level.
Exposure to LLM prompt engineering, RAG patterns, or MCP (Model Context Protocol) server setup.
Microsoft 365 Copilot admin experience — including Copilot Studio and Graph connector configuration.
Familiarity with enterprise security standards (SOC 2, ISO 27001) as they apply to SaaS AI tools.
Prior experience rolling out tools to 500+ users in a regulated or enterprise environment.
Job Location
San Jose, CA (in-person/onsite position)
The hourly range for California is $48.79 to $90.62 per hour. You may also be eligible to receive incentive compensation: bonus, equity, and benefits. Please note that the hourly range is a guideline and compensation may vary based on factors such as qualifications, skill level, competencies and work location. Our benefits programs include: paid vacation and paid holidays, 401(k) plan with employer match, employee stock purchase plan, a variety of medical, dental and vision plan options, and more.
We’re doing work that matters. Help us solve what others can’t.
Additional Jobs (https://cadence.wd1.myworkdayjobs.com/addl_jobs)
Equal Employment Opportunity Policy:
Cadence is committed to equal employment opportunity throughout all levels of the organization.
Read the policy(opens in a new tab) (https://www.cadence.com/content/dam/cadence-www/global/en_US/documents/company/careers/equal-employment-opportunity-policy.pdf)
We welcome your interest in the company and want to make sure our job site is accessible to all. If you experience difficulty using this site or to request a reasonable accommodation, please contact staffing@cadence.com.
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Job Applicant If you are a job seeker creating a profile using our careers website, please see the privacy policy(opens in a new tab) (https://www.cadence.com/en_US/home/privacy/privacy-policy.html) .
E-Verify Cadence participates in the
E-Verify program in certain U.S. locations as required by law. Download More Information on E-Verify (64K) (https://www.cadence.com/content/dam/cadence-www/global/en_US/documents/company/careers/e-verify-participation-poster.pdf)
Cadence plays a critical role in creating the technologies that modern life depends on. We are a global electronic design automation company, providing software, hardware, and intellectual property to design advanced semiconductor chips that enable our customers create revolutionary products and experiences.
Thanks to the outstanding caliber of the Cadence team and the empowering culture that we have cultivated for over 25 years, Cadence continues to be recognized by Fortune Magazine as one of the 100 Best Companies to Work For. Our shared passion for solving the world’s toughest technical challenges, our dedication to pushing the limits of the industry, and our drive to do meaningful work differentiates the people of Cadence.
Cadence is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, basis of disability, or any other protected class.
Cadence is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, basis of disability, or any other protected class.