Senior Product Manager Remote

Full-time Job Type
Remote Work Arrangement
Senior-Level Experience
Posted 2 hrs ago

Fully remote, senior-level role with Jobgether's partner company. Focus on building an AI-driven customer experience platform for small to medium-sized businesses. The role involves managing the customer login and portal experience.

Skills / Requirements

  • AI Integration
  • Analytics
  • Customer Experience
  • Data-driven Decision Making
  • Experimentation
  • Product Management
  • Roadmap Development
  • SaaS
  • SMB Engagement
  • User Research
  • UX Design
  • Vibe Coding

Why Apply

This role suits someone skilled in integrating AI into customer experiences, particularly for personalization and automation. You'll collaborate with AI teams to design scalable, intuitive user experiences.

What You'll Be Doing

You'll own and evolve the customer login and portal experience, ensuring usability and security. Engage with SMB users to identify needs and opportunities, and drive product vision and strategy using data and experimentation.

Working in Remote

  • Enjoy the flexibility of working from anywhere, eliminating commute times and location constraints.
  • Remote work offers the ability to tailor your workspace to your personal productivity needs.
  • Asynchronous collaboration tools enable effective communication across time zones, fostering diverse team interactions.

Pay and Career Growth

The role offers a comprehensive benefits package including health insurance, retirement savings, and generous vacation. The company supports professional development and mentorship, promoting career advancement and work-life balance.

Benefits and Perks

  • 401k
  • Diversity and inclusion
  • Generous vacation
  • Health Insurance
  • Mentorship
  • Pet Insurance
  • Professional Development
  • Work/life balance

Is This Role Right for You?

Good fit if you...

  • Experienced in product management with a focus on customer experience.
  • Comfortable using AI tools to enhance product features.
  • Thrives in fast-paced, ambiguous environments.

May not be for you if...

  • Lacks experience in AI-powered product development.
  • Uncomfortable with remote work and asynchronous communication.
  • Prefers highly structured and predictable work settings.

Original Job Description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Product Manager – REMOTE. In this role, you will be at the forefront of building a transformative customer experience platform driven by AI and user needs. As a key contributor, you will own the end-to-end customer login and portal experience, impacting how small to medium-sized businesses engage with our products daily. Your customer-centric approach and data-driven methodology will shape intuitive experiences and improve engagement, ensuring that our products meet and exceed customer expectations. This is an exciting opportunity to shape the future of customer interaction and leverage AI technologies to create personalized journeys.

Accountabilities

  • Own and evolve the customer login and portal experience, balancing usability, security, and scale.
  • Lead customer discovery with SMB users to uncover friction, unmet needs, and opportunities.
  • Define and execute a clear product vision, strategy, and roadmap for customer experience and AI-driven features.
  • Partner closely with UX, engineering, data, and AI teams to design intuitive, scalable experiences.
  • Use data, experimentation, and customer insights to drive prioritization and continuous improvement.
  • Thoughtfully integrate AI into the customer experience (personalization, automation, self-service).
  • Act as the voice of the customer, advocating for clarity, simplicity, and usability across the product.

Requirements

  • 5+ years of product management experience, with a strong focus on customer experience or UX-led products.
  • Proven experience owning core customer journeys (login, onboarding, portals, dashboards).
  • Experience serving SMB customers; background in SaaS, software, eCommerce, or retail preferred.
  • Highly data-driven, with hands-on experience using analytics, experimentation, and metrics.
  • Comfortable in a PM / UX hybrid role, collaborating closely with designers and engineers.
  • Experience building or using AI-powered features, or strong personal use of AI tools in your workflow.
  • A ‘vibe coding’ mindset—collaborative, iterative, and hands-on with engineering.
  • Thrive in fast-paced, ambiguous environments.

Benefits

  • Work-life balance: We promote maintaining a healthy work-life dynamic.
  • Diversity and Inclusion: We celebrate our differences and foster a culture of belonging.
  • Excellent Health Insurance: Comprehensive medical, dental, and vision packages.
  • Retirement Savings: Matching 401K and various financial planning options.
  • Generous vacation policy: Time off to recharge and relax.
  • Professional development: Learning and training opportunities provided.
  • Mentorship opportunities: Guidance for career growth and advancement.
  • Pet Insurance: We value your furry friends!

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role’s core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.