Senior UX Designer, AWS Marketplace and Partner Services

Full-time Job Type
On-site Work Arrangement
Senior-Level Experience
Apply Now Posted 35 mins ago

This is an on-site, senior-level role based in Austin, Texas. Amazon's AWS Marketplace and Partner Services team seeks a Senior UX Designer to lead end-to-end design for cloud software experiences. The role involves shaping user interactions across traditional interfaces and AI-driven platforms.

Skills / Requirements

  • AI Fluency
  • AI-assisted Prototyping
  • B2B Design
  • Cloud Services
  • Conversational AI
  • Cross-functional Collaboration
  • Design Reviews
  • Design Strategy
  • Design Systems
  • E-commerce Design
  • Enterprise Software
  • Information Architecture
  • Interaction Design
  • Marketplace Design
  • Mentoring
  • Prototyping
  • SaaS Platforms
  • Technical Communication
  • UX Design
  • Vibe Coding

Why Apply

This role is ideal for designers who leverage AI tools to enhance user experiences. You'll use AI-assisted prototyping and vibe coding to quickly turn concepts into testable artifacts, influencing product direction with functional prototypes.

What You'll Be Doing

You'll design complex user journeys across procurement, licensing, and deployment, utilizing both traditional web interfaces and AI-powered conversational experiences. Your work includes leading design strategy, mentoring designers, and ensuring design intent is preserved through implementation.

Working in Austin, Texas

  • Austin's tech scene is vibrant, with many opportunities in software and cloud services.
  • The city offers a blend of urban and natural environments, making it attractive for both work and leisure.
  • Austin's cost of living is lower than other major tech hubs like San Francisco or New York.
  • The city's cultural scene, including music and arts, provides a rich lifestyle outside of work.

Pay and Career Growth

Amazon offers a dynamic environment where you can influence large-scale product strategies. The role provides opportunities to mentor other designers and work closely with senior leadership, enhancing your career trajectory in UX design.

Benefits and Perks

  • Career Development
  • competitive salary
  • Inclusive culture
  • workplace accommodation

Is This Role Right for You?

Good fit if you...

  • Experienced UX designers with a background in B2B or enterprise software.
  • Candidates comfortable with AI-assisted design tools and rapid prototyping.
  • Designers who thrive in fast-paced, agile environments and can manage multiple projects.

May not be for you if...

  • Designers with no experience in cloud services or software procurement workflows.
  • Candidates who prefer working remotely rather than on-site in Austin.
  • Individuals uncomfortable with ambiguity and competing priorities in a large-scale enterprise setting.

Original Job Description

Description

AWS Marketplace and Partner Services (AMPS) connects millions of active customers with thousands of independent software vendors (ISVs), enabling them to discover, purchase, deploy, and manage cloud software. As our product surfaces expand to include chat-based AI and agentic experiences alongside traditional console workflows, we’re looking for a Senior UX Designer who can design across all of them.

In this role, you’ll own end-to-end UX design for key AMPS experiences, shaping how customers and partners interact with our platform whether through structured interfaces, conversational AI, or hybrid workflows. You’ll lead design strategy, deliver solutions from concept through launch, and influence product direction across a portfolio that impacts how organizations buy and sell software on AWS.

Key job responsibilities

Design complex buyer and partner journeys across procurement, licensing, deployment, and operations, determining the right modality (console, chat, agent, or hybrid) based on user context and task complexity

Own end-to-end design for significant AMPS product areas spanning traditional web interfaces and AI-powered conversational experiences

Lead design strategy and deliver solutions from concept through launch, using AI-assisted prototyping and vibe coding to compress the gap between idea and testable artifact

Design chat-based and agentic AI experiences including dialogue flows, escalation patterns, transparency mechanisms, and failure states that keep users in control

Influence product direction by identifying design opportunities, producing functional prototypes to validate assumptions, and shaping roadmaps with product and business leaders

Define interaction patterns, design standards, and reusable frameworks that ensure quality and consistency across both graphical and conversational AMPS surfaces

Drive cross-functional alignment through design reviews, live interactive demos, and presentations to senior leadership

Evaluate AI-generated design and code output for accessibility, design system compliance, and interaction coherence

Mentor and coach designers through critiques, pair design sessions, and craft guidance, including AI-augmented workflows and conversational design patterns

Partner with engineering to ensure design intent is preserved through implementation across both traditional front-end and LLM-powered features

A day in the life

As a Senior UX Designer for AMPS, you’ll own design for significant product areas: a major partner workflow, a buyer journey segment, a chat-based AI experience, or a critical platform capability that serves millions of customers and thousands of partners worldwide. On any given day, you might be leading a design sprint to explore how an AI agent should handle a complex seller task, presenting your experience strategy to product leadership, vibe-coding a working prototype to validate a procurement concept before the next review, or mentoring a designer through the nuances of designing trust and control into a conversational interface. You’ll drive alignment across product, engineering, and business stakeholders while managing multiple work streams at different stages of maturity across both traditional UI and AI-powered surfaces.

You’ll operate with autonomy to identify the right problems to solve, frame them clearly, and deliver solutions that raise the bar, whether that means a polished console workflow, a well-designed chat experience, or a functional prototype you built in an afternoon to move a decision forward. You must be responsive, flexible, and able to thrive within an open, collaborative environment while managing ambiguity and competing priorities at enterprise scale.

About the team

The AMPS UX team is a passionate group of designers and researchers dedicated to raising the bar on marketplace and enterprise B2B experiences. We work across the entire ecosystem, from buyer discovery and procurement to seller operations and partner enablement. Our creative work impacts millions of customers making critical software purchasing decisions and thousands of ISV partners building their businesses on AWS.

Basic Qualifications

7+ years of design experience

Experience with best practices for User Interface Design, Information Architecture, and Interaction Design

Experience owning end-to-end design for complex product areas from strategy through execution

Experience leading design initiatives across cross-functional teams and driving alignment with product management, engineering, and business stakeholders

Experience mentoring designers and raising the quality bar for a design team

Preferred Qualifications

Experience designing for B2B, marketplace, e-commerce, or enterprise software products

Experience defining and evolving design systems, interaction patterns, or experience frameworks

Experience influencing product direction and presenting design strategies to senior leadership

Experience working in fast-paced, agile development environments

Knowledge of cloud services, SaaS platforms, or software procurement workflows

Bachelor’s degree or above in Design, Human-Computer Interaction (HCI), or a related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.