Technical Operations Analyst Palo Alto Networks

Skills / Requirements

• AI-driven Development
• Automation Solutions
• Critical-thinking
• Data Analytics
• Data Governance
• Data Mining
• Data-driven Decision Making
• Executive Communication
• GCP BigQuery
• Google Looker Studio
• Google Sheets
• Problem Solving
• Python
• Salesforce
• SQL
• Statistical Analysis
• Tableau
• Technical Communication
• Vibe Coding

Why Apply

This role suits a developer skilled in AI-driven development and vibe coding techniques, as it involves building and deploying scalable dashboards using tools like Tableau and Google Looker Studio. The focus on automation and data-driven processes aligns well with AI-assisted methodologies.

What You'll Be Doing

Lead data analytics initiatives for the LATAM Technical Solutions organization, translating business needs into actionable insights. Develop and automate complex reports and dashboards, ensuring data integrity and supporting strategic decisions. Collaborate with various departments to drive continuous process improvement through AI and data mining.

Pay and Career Growth

The salary range of $108,000 - $175,000 reflects competitive compensation for the region. Palo Alto Networks emphasizes a collaborative culture with opportunities for professional development and personal well-being programs. The role offers a chance to work closely with senior leadership, enhancing career trajectory.

Benefits and Perks

• competitive salary
• diversity commitment
• Financial Health Resources
• FLEXBenefits
• Mental Health Resources
• Personalized Learning

Is This Role Right for You?

Original Job Description

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Job Summary

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday – from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities – just to name a few!

Job Description

Your Career

We are seeking an accomplished Technical Operations Analyst to lead data-driven initiatives within the LATAM Technical Solutions organization. This role is pivotal in transforming how we leverage data analytics to drive technical sales growth within our technical selling community. The ideal candidate is highly analytical, technically skilled, and has a proven track record in data analytics and advanced reporting in a technology-driven environment.

Your Impact

Lead end-to-end analytics for the LATAM Technical Solutions organization; including the design, implementation, and optimization of data-driven processes and dashboards

Partner with the Global Technical Operations team for a coordinated approach to data analytics across Technical Solutions

Participate in LATAM theater leadership meetings to learn theater priorities, identify metrics to measure and produce weekly reports for the theater on their specific Key Performance Indicators (KPIs) to support business objectives

Develop and automate complex reports and analytical dashboards using advanced tools (e.g., Tableau, Google Sheets, GCP BigQuery, Google Looker Studio, Salesforce, SQL, Python)

Translate business needs into actionable data insights through reporting tools and AI to proactively identify trends, opportunities, and risks to inform leadership decision-making

Collaborate cross-functionally with Sales, Sales Operations, Finance, Human Resources, Product, and Engineering to ensure data integrity, alignment, and execution of strategic initiatives

Author high-quality executive summaries, strategic documents, and presentations to communicate complex analytical findings to senior leadership and stakeholders

Drive continuous process improvement through data mining, statistical analysis, and the implementation of automation solutions through the use of AI

Ensure best practices in data governance, quality, and security are maintained across all analytics initiatives

Mentor and train leaders on advanced analytics tools and methodologies, fostering a culture of data literacy and continuous improvement

Take the lead for any individual in the theater that is experiencing tool access issues and coordinate with the proper contacts to resolve issues and identify trending issues

Assist with reports for quarterly theater campaigns, Key Sales Objectives (KSOs) and Manager Bonus reporting issues

Qualifications

Your Experience

Bachelor’s or Master’s degree in Computer Science, Statistics, Mathematics, Engineering, Economics, or a related quantitative field or equivalent military experience required

Minimum 5 years of experience in analytics program management, data analytics, or a similar role within a technology or consulting environment

Demonstrated expertise in data analytics tools and programming languages (e.g., Tableau, Google Sheets, GCP BigQuery, Google Looker Studio, Salesforce Analytics, ETL processes)

Proven ability to automate complex reporting tasks and build scalable, repeatable analytics solutions

Exceptional written and verbal communication skills, with experience preparing executive-level reports and presentations

Advanced critical thinking, problem-solving, and attention to detail, with a track record of delivering error-free, high-impact analytical work

Experience working with large datasets, data

Preferred Skills

Proficiency in AI-driven development, with a proven ability to use ‘vibe coding’ techniques to build and deploy dashboards at scale.

Skilled at turning high-level plans into practical, everyday results while ensuring processes remain stable and easy to manage over time.

Additional Information

The Team

Our theater-based Technical Solutions team collaborates with large organizations around the world to accelerate platform adoption and ensure long-term customer success. As part of our Worldwide Technical Solutions organization, you find fulfillment in empowering our technical sellers with access to AI-driven tools and automation, demos and sandboxes, design and deployment guides, and comprehensive technical training and certifications, with the ultimate goal of maximizing their effectiveness as a technical seller and enabling them to solve the most complex security challenges.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here (https://benefits.paloaltonetworks.com/) .

$108,000.00 – $175,000.00/yr

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com .

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.