Assistant Manager – Mt Pleasant Tavern

Full-time Job Type
On-site Work Arrangement
Mid-Level Experience
Apply Now Posted 1 month ago

On-site role in North Mackay, Australia for a mid-level Assistant Manager at Mt Pleasant Tavern. The position involves managing a bustling suburban tavern, focusing on customer service and operational excellence.

Skills / Requirements

  • Approved Managers Licence
  • Bistro Management
  • Customer Service
  • Gaming Room Operations
  • Hospitality Management
  • Operational Instincts
  • Problem Solving
  • RMLV
  • RSA/RSG
  • Sports Bar Management
  • Stock Management
  • Team Leadership
  • Vibe Coding

Why Apply

This role suits someone who thrives in high-energy environments and can leverage AI tools for inventory management and customer service optimization. The fast-paced setting benefits from AI-driven analytics to enhance operational efficiency.

What You'll Be Doing

Manage day-to-day operations at the tavern, ensuring smooth service across the bistro, sports bar, and gaming room. Build relationships with regulars, support the Publican, and lead a team to deliver exceptional hospitality.

Working in North Mackay, Australia

  • North Mackay offers a laid-back lifestyle with access to beautiful beaches and outdoor activities.
  • The region has a growing job market, especially in hospitality and tourism, providing ample career opportunities.
  • Living in North Mackay means enjoying a warm climate year-round, perfect for outdoor enthusiasts.
  • The community is tight-knit, fostering a welcoming atmosphere for newcomers and long-time residents alike.

Pay and Career Growth

The role offers career growth within ALH Hotels and the broader Endeavour Group, with opportunities to learn from experienced managers. Benefits include discounts at Endeavour Group brands and access to wellbeing support services.

Benefits and Perks

  • Career Growth
  • Discount Card
  • Employee Assistance
  • Woolworths Discounts

Is This Role Right for You?

Good fit if you...

  • Experienced in hospitality management and ready to step up.
  • Comfortable with physical tasks and high-paced environments.
  • Holds necessary licenses and certifications for the role.

May not be for you if...

  • Prefers a desk job with minimal physical activity.
  • Lacks experience in a fast-paced hospitality setting.
  • Does not have the required RSA/RSG, RMLV, or Approved Managers Licence.

Original Job Description

Assistant Manager | Mt Pleasant Tavern
Are you a hospitality professional ready to run the floor at one of the busiest suburban taverns in Mackay? The Mt Pleasant Tavern is searching for a floor-focused, service-driven Assistant Manager who thrives in a fast-paced environment and knows how to keep a large crew firing on all cylinders.
“The Mt Pleasant” is a buzzing local centerpiece. Whether it’s managing a packed weekend dinner rush in the family bistro, running a high-tempo sports bar during major live games, or overseeing our top-tier gaming room operations, this venue requires a leader who loves being right at the heart of a high-velocity trade. We need someone with sharp operational instincts who can maintain elite standards and ensure our tight-knit community of regulars receives gold-class hospitality on every shift.
A day in the life of an Assistant Manager:
Get to know the locals so well they think you’re part of the crew
Support the Publican to keep the pub running smoothly, safely, and with a great vibe
Learn the ropes of being a Publican while leading a team of absolute hospo legends
Handle hiccups before they turn into headaches
Bring the energy, the service, and the smiles every single shift
Inherent requirements:

This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.
About you:
You’ve been around the bar, bistro, or gaming room block, and maybe already done some supervising
You’ve learned from great managers and now you’re ready to step up
You’ve got the confidence, pride, and people skills to be the face of the pub when the boss is away
You’ve got a current RSA/RSG, RMLV and Approved Managers Licence as per state requirements
If you’re keen to learn, lead, and laugh while making this pub the best spot in town – we’d love to hear from you.
The benefits are good too!
Grow your career within ALH Hotels and the wider Endeavour Group network.  An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you’ll also enjoy discounts at Woolies supermarkets and BIG W. Endeavour Wellbeing Support;  our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. 
In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.
#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup
Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.