On-site in Plano, Texas, this senior-level role at Jpmorgan Chase focuses on experience design within the Home Lending division. The role involves shaping user experiences through strategic design initiatives and ensuring accessibility and user-friendliness across products and services.
Skills / Requirements
- Accessibility Guidelines
- AI Knowledge
- APIs
- Client-side Technologies
- Data Insights
- Design Leadership
- Figma
- Inclusive Design
- Microservices
- Prototyping
- Responsive Design
- Service Flows
- System-based Design
- UI Design
- User Research
- UX Design
- Vibe Coding
- Visual Design
- Wireframing
Why Apply
This role is ideal for someone versed in AI tools and vibe coding, as it requires integrating advanced client-side technologies and system-based design principles into user experiences. Proficiency in tools like Figma and a focus on innovative, customer-centric solutions align well with AI-assisted development.
What You'll Be Doing
You will lead the design and research strategies for complex projects, ensuring they align with business objectives and user needs. Your day-to-day will involve creating wireframes, prototypes, and service flows, while collaborating with cross-functional teams to integrate user experience into product development. Mentoring junior designers and promoting inclusive design practices are key aspects of the role.
Working in Plano, Texas
- Plano, Texas, offers a thriving tech job market, making it an attractive location for professionals in the industry.
- The city is known for its high quality of life, with excellent schools and a variety of recreational activities.
- Plano's cost of living is generally lower than other major tech hubs, providing a more affordable lifestyle.
- The area has a strong sense of community and is family-friendly, with numerous parks and cultural events.
Pay and Career Growth
The role offers a competitive total rewards package, including base salary, potential commission-based pay, and discretionary incentive compensation. Jpmorgan Chase emphasizes diversity and inclusion, providing a supportive environment for career growth. Benefits include health care, retirement savings, and tuition reimbursement.
Benefits and Perks
- Backup childcare
- competitive salary
- Financial coaching
- Health care coverage
- Mental Health Support
- On-site wellness centers
- Retirement savings plan
- Tuition reimbursement
Is This Role Right for You?
Good fit if you...
- Experienced in UX design with a strong focus on UI and visual design excellence.
- Proficient in creating wireframes, prototypes, and service flows using Figma.
- Comfortable leading design initiatives and mentoring junior designers.
May not be for you if...
- Lacks experience in inclusive design and accessibility guidelines.
- Unfamiliar with advanced client-side technologies and their impact on user experience.
- Prefers remote work over on-site roles.
Original Job Description
Shape the future of user experience with strategic design initiatives that blend business needs and user insights.
Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessible and user-friendly, enhancing the overall customer experience. In addition to strong UX capabilities, we are looking for someone with a strong UI focus and visual design excellence.
As an Experience Design Vice President in Home Lending, you will play a pivotal role in shaping the user experience across our products and services. Leveraging your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs. As a subject matter expert, collaborate with cross-functional teams, guide, and mentor junior designers, and foster a culture of inclusivity and accessibility.
Job responsibilities
Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas
Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain.
Role-model the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion
Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions
Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels
Align visual design approach for products.
Required qualifications, capabilities, and skills
5+ years of experience or equivalent expertise in user experience design or similar roles
Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes
Demonstrated experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse perspectives and abilities into design solutions
Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of ‘north star’ representations to drive customer-centric decision-making
Advanced technical literacy, including an advanced understanding of client-side technologies, APIs, microservices, and the components of the technology stack, as well as their impact on user experience
Expert-level proficiency in Figma is required.
Proven experience in responsive design and system-based design principles
Preferred qualifications, capabilities, and skills
Design leadership or managerial experience
AI knowledge and/or Vibe Coding experience is a plus
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans