On-site in Plano, Texas, this senior-level role at JPMorgan Chase focuses on shaping user experience through strategic design initiatives. The position involves leading design efforts in Home Lending, ensuring products are visually appealing, accessible, and user-friendly.
Skills / Requirements
- Accessibility Guidelines
- AI Knowledge
- APIs
- Client-side Technologies
- Design Leadership
- Figma
- Inclusive Design
- Microservices
- Prototyping
- Responsive Design
- Service Flows
- System-based Design
- Technology Stack
- UI Design
- User Research
- UX Design
- Vibe Coding
- Visual Design
- Wireframing
Why Apply
This role is ideal for someone skilled in AI tools and Vibe Coding, as it involves developing innovative design solutions and optimizing user experiences through data insights. Familiarity with client-side technologies and APIs will enhance your ability to integrate AI into design processes.
What You'll Be Doing
You will lead the design strategy for complex projects, aligning them with business goals and user needs. Collaborating with cross-functional teams, you'll mentor junior designers and ensure the adoption of inclusive design practices. Your work will involve creating wireframes, prototypes, and visual design approaches for various platforms.
Working in Plano, Texas
- Plano, Texas is part of the Dallas-Fort Worth metroplex, offering a robust job market for tech professionals.
- The cost of living in Plano is relatively lower compared to other major tech hubs, making it an attractive place for career growth.
- Plano offers a suburban lifestyle with easy access to urban amenities in nearby Dallas.
- Public transportation options in the Dallas-Fort Worth area provide convenient commuting possibilities.
Pay and Career Growth
JPMorgan Chase offers a competitive total rewards package, including base salary, commission-based pay, and discretionary incentives. The firm values diversity and inclusion, providing comprehensive benefits like health care, retirement plans, and tuition reimbursement.
Benefits and Perks
- Backup childcare
- competitive salary
- Financial coaching
- Health care coverage
- Mental Health Support
- On-site wellness centers
- Retirement savings plan
- Tuition reimbursement
Is This Role Right for You?
Good fit if you...
- Experienced in user experience design with a focus on accessibility and inclusivity.
- Proficient in Figma and responsive design principles.
- Comfortable leading cross-functional teams and mentoring junior designers.
May not be for you if...
- Lacks experience in inclusive design and accessibility guidelines.
- Unfamiliar with client-side technologies and their impact on user experience.
- Prefers remote work over an on-site role.
Original Job Description
Shape the future of user experience with strategic design initiatives that blend business needs and user insights.
Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessible and user-friendly, enhancing the overall customer experience. In addition to strong UX capabilities, we are looking for someone with a strong UI focus and visual design excellence.
As an Experience Design Vice President in Home Lending, you will play a pivotal role in shaping the user experience across our products and services. Leveraging your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs. As a subject matter expert, collaborate with cross-functional teams, guide, and mentor junior designers, and foster a culture of inclusivity and accessibility.
Job responsibilities
Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas
Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain.
Role-model the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion
Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions
Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels
Align visual design approach for products.
Required qualifications, capabilities, and skills
5+ years of experience or equivalent expertise in user experience design or similar roles
Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes
Demonstrated experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse perspectives and abilities into design solutions
Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of ‘north star’ representations to drive customer-centric decision-making
Advanced technical literacy, including an advanced understanding of client-side technologies, APIs, microservices, and the components of the technology stack, as well as their impact on user experience
Expert-level proficiency in Figma is required.
Proven experience in responsive design and system-based design principles
Preferred qualifications, capabilities, and skills
Design leadership or managerial experience
AI knowledge and/or Vibe Coding experience is a plus
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans