Founding Controller, Product & Customer Operations

$250K - $275K/yr Pay Range
Full-time Job Type
On-site Work Arrangement
Senior-Level Experience
Apply Now Posted 8 hrs ago

On-site in San Francisco, senior-level role. Synthetic simplifies the financial side of software businesses, handling everything from contracts to payments. This role focuses on ensuring seamless operations as the company launches its product.

Skills / Requirements

  • Accrual Bookkeeping
  • AI Quality Control
  • ASC 606
  • Billing
  • CPA
  • Customer Support
  • Financial Systems
  • Invoicing
  • Process Building
  • Product Research
  • SaaS
  • Vibe Coding

Why Apply

This role is ideal for someone who thrives using AI to automate and streamline financial operations. You'll work with AI agents that handle busywork, ensuring smooth financial processes for software companies.

What You'll Be Doing

You will ensure that Synthetic's financial systems run smoothly for customers, bridging gaps in communication and process as needed. You'll handle manual tasks until they can be automated and build customer support processes on the fly.

Working in San Francisco, United States

  • San Francisco is a major tech hub, offering ample networking opportunities with industry leaders.
  • The city boasts a vibrant startup culture, ideal for professionals looking to grow in tech.
  • Public transit options like BART and Muni make commuting manageable within the Bay Area.
  • San Francisco's diverse culture and food scene provide a rich lifestyle outside of work.

Pay and Career Growth

The role offers a competitive salary of $250,000 to $275,000, plus equity, reflecting its senior-level responsibility. Working directly with the founder, you'll have significant influence and visibility, with opportunities to shape the company's future.

Benefits and Perks

  • Equity
  • Flexible Hours
  • Health Benefits
  • Visa sponsorship

Is This Role Right for You?

Good fit if you...

  • You have extensive experience in SaaS accounting and bookkeeping.
  • You're comfortable with dynamic roles that evolve frequently.
  • You enjoy using AI tools to automate and improve processes.

May not be for you if...

  • You prefer remote work over on-site roles.
  • You dislike roles that require frequent changes and adaptability.
  • You lack experience in software company financial operations.

Original Job Description

About Synthetic
Building a software product has never been easier. But running the business side is still tedious as hell.

From contracts, to billing, to getting paid, to keeping the books, Synthetic handles the financial side of a software business from start to finish, so founders can get back to building.

The software companies that we’re selling to have intense accounting pain. They have a QuickBooks account, a Stripe account, and an unholy menagerie of spreadsheets and agent workflows holding it together.

Instead of trying to throw an AI agent at broken software to try to fix it, we rebuilt all the software from the ground up. We rebuilt contracts, accounting, billing, invoicing, and payments. Then we wired up agents that do the busywork in between. The result is a tailor-made solution for software companies that “just works” out of the box. We can guarantee our customers that the numbers are correct, because we own every system that touches the numbers. And it looks visually stunning.

You can read more about us here. We recently raised $10M from investors like Khosla Ventures and Tobi Lütke. We’re here to build a company that wins big, which is why we work in-person in our San Francisco office 6 days a week. But we care about winning, not larping, so we’re flexible on hours.

About the Role
We’ll be launching the product soon. This is our first dedicated accounting hire, and it’s a wear-all-the-hats role: part customer service, part AI quality control, part process building, part product research. You report directly to the founder.

Our customers trust Synthetic with their money, and our system changes constantly. Your job is to make sure nothing breaks or falls through the cracks for them while we move fast. Sometimes a system is working properly but poorly explained, and you bridge the gap with the customer until we fix it. And sometimes there’s a process we haven’t automated yet, like customer onboarding today, and you handle it by hand until it makes sense for an engineer to build it. You’ll also be building business processes for customer support on the fly.

This job will change every quarter. One perk: you’ll never do a bank reconciliation. That part is already completely autonomous.

Job Requirements

A CPA.

Controller experience at a software company. You’ve run real SaaS books.

Fluency in ASC 606, billing, invoicing, and accrual bookkeeping for software businesses.

Clients love you.

You’ve vibe coded a few things you’re happy to show off.

Compensation

$250K – $275K salary

0.2% – 0.3% fully diluted equity

Health benefits

We sponsor visas for exceptional candidates worldwide