Fully remote, senior-level role with Nice, a global leader in AI-driven customer service solutions. This position focuses on transforming customer challenges into automated solutions using AI technologies.
Skills / Requirements
- AI-assisted Tools
- Chatbots
- Conversational AI
- CSS
- Enterprise SaaS Architecture
- HTML
- JavaScript
- LLM Orchestration
- Omnichannel Workflows
- Technical Agility
- Vibe Coding
- Virtual Agents
Why Apply
This role is ideal for developers who leverage AI tools like JavaScript, CSS, and HTML to build conversational AI platforms. The company promotes 'vibe coding' to speed up prototyping and development.
What You'll Be Doing
You'll lead technical discovery sessions and design proof-of-value projects, using AI to automate customer service processes. Your work involves building chatbots and virtual agents with a focus on intelligent automation.
Pay and Career Growth
NICE offers a collaborative, remote-friendly environment with a focus on creativity and technical agility. You'll gain experience in LLM orchestration and enterprise SaaS architecture, positioning you at the forefront of AI innovation.
Benefits and Perks
- creativity rewards
- cutting-edge innovation
- Global leader
- Remote-friendly
Is This Role Right for You?
Good fit if you...
- Experienced in AI-driven customer service solutions.
- Comfortable with JavaScript, CSS, and HTML for building AI platforms.
- Thrives in a remote, collaborative environment.
May not be for you if...
- Prefers traditional, non-AI development methods.
- Uncomfortable with remote work settings.
- Lacks experience in building conversational AI platforms.
Original Job Description
The Role: AI Solutions Architect
In this high-impact position, you will act as the technical heartbeat of the sales process, transforming complex customer friction points into elegant automated solutions. You will lead deep-dive discovery sessions and design sophisticated proof-of-value projects that showcase the power of AI-driven customer service. Your goal is to move beyond feature lists and paint a compelling vision of how intelligent automation can redefine the enterprise experience.
Modern Tech & Vibe Coding
This role is tailor-made for the modern developer who leverages AI to work smarter. You will use JavaScript, CSS, and HTML to build and integrate conversational AI platforms, but with a twist: the company encourages ‘vibe coding’ to accelerate prototyping. By using AI-assisted tools to handle scripting and integration logic, you can focus on building advanced chatbots, virtual agents, and omnichannel workflows at a pace traditional development can’t match.
Growth and Environment
Joining a global leader like NICE means working at the intersection of massive scale and cutting-edge innovation. You will be part of a collaborative, remote-friendly team that rewards creativity and technical agility. With access to the Cognigy AI ecosystem, you’ll stay at the forefront of the ‘Agentic AI’ movement, gaining invaluable experience in LLM orchestration and enterprise SaaS architecture while shaping the future of global commerce.